For Parents & Guardians

We understand that navigating the post-university transition can be daunting, not just for graduates, but for their families. At Vwizz, our primary goal is to provide a structured, safe, and highly productive environment to replace the uncertainty of returning home or moving to a new city alone.

Weekly Structure

We provide a light framework: Monday intention setting, an optional midweek sync, and Friday outputs. This keeps residents accountable without making the experience feel rigid.

Safety & Environment

Our properties are strictly vetted, fully furnished, and located in vibrant, high-opportunity city centers. We enforce clear behaviour rules to keep the atmosphere respectful and work-oriented. Drugs, hostility, and property damage result in immediate removal without refund.

Expectations & Supervision

Vwizz residencies are designed for independent adults aged 18 and over. We provide accommodation coordination, community structure, and light-touch check-ins, but we do not provide day-to-day supervision, guardianship, personal monitoring, medical care, or a supervised educational programme.

Payment, Cancellation & Refund Policy

To ensure residency cohesion and allow us to confidently secure premium property commitments, Vwizz operates a clear payment and cancellation schedule.

Payment Policy

  • Leads secure their place with a small deposit.
  • A commitment payment (50%) is due once the residency is confirmed.
  • The final balance (~40%) is due 2 weeks before the start date.

Cancellation Policy

Time before startRefundCredit transfer
60+ days100% refund (including deposit)Optional
30-60 days80% refundOptional
14-30 days50% refundOptional
<14 daysNo refundAutomatic

Refunds are only available within the initial cancellation window. After that, credit will be issued in place of refunds.

Credit Transfer Policy

  • Cancellations can be converted into non-refundable Vwizz credit, replacing any right to a cash refund.
  • Credits are valid for 12 months.
  • They can be applied to any future residency or transferred to another approved participant.

Terms & Conditions

What Vwizz Is

Vwizz is a highly curated co-living environment offering 8 to 12-week residencies designed to build momentum. It is an independent adult residency with accommodation coordination and cohort structure, not a hotel, not a university, and not a supervised programme.

What Is Included

Included in your fee: accommodation in a shared high-quality property, standard utilities, fast Wi-Fi, and access to internal residency programming. We do not provide meals, transport, visa sponsorships, or direct job placements.

Contracting Entity Placeholder

Placeholder: confirm the full contracting entity name, legal form, registered office, registration number, VAT number, and whether the public-facing address is Bulgaria only or Bulgaria plus a clearly labelled Berlin correspondence address.

Liability

Vwizz aims to coordinate a safe and productive environment, but participants remain responsible for their own daily decisions, travel, health, personal belongings, finances, and compliance with local laws. Residents should acquire their own travel and health insurance before arrival. Final limitation-of-liability wording remains a placeholder pending jurisdiction review.

Privacy Policy

We are deeply committed to protecting personal data and staying fully compliant with EU regulations (GDPR).

Data we collect

  • Names and phone numbers: Collected through our WhatsApp onboarding flows to facilitate communication.
  • People profiles: We use AI-assisted systems to synthesize stated goals, project context, and background into internal profiles so we can shape the right residency mix.

How we use it

Your data is securely localized and never sold. We use it only to manage logistics, collect payments securely via Stripe, and match you with other people in the Vwizz network.

AI & Recording Placeholder

Placeholder: confirm the final list of AI, messaging, and recording tools used in onboarding and operations, including WhatsApp, OpenAI, Google Meet, Calendly, Stripe, analytics, any call recording, any member directory, and the legal basis or consent flow for each.

Impressum / Legal Notice

This is the placeholder section for the business identity and disclosure details expected by Germany- and Austria-facing customers.

Required Placeholders

  • Legal entity, legal form, and registered office
  • Commercial register details and VAT number
  • Managing director or legal representative
  • Support email and direct contact method
  • Berlin correspondence address, if used, labelled as correspondence only
  • Editorially responsible person, only if later needed

Do not present Berlin as the registered office unless a German entity or registered branch actually exists.

Customers By Country

This is the working checklist for the pre-contract information that should stay consistent across the landing page, application flow, checkout, order summary, T&Cs, and confirmation email.

Common Information For All Customers

  • Contracting company and contact details
  • What the residency includes and excludes
  • Start date, end date, location, and accommodation status
  • Total price in CHF and local-currency checkout wording
  • Payment schedule, cancellation, refunds, and credit rules
  • 18+ / independent-adult wording and no day-to-day supervision wording
  • Complaint contact and AI/data-use notice

Germany

  • Placeholder: final legal-notice wording and any editorial-responsibility wording
  • Placeholder: service classification and withdrawal / exception wording
  • Placeholder: mandatory-rights and complaint / ADR wording

Austria

  • Placeholder: ECG provider information and MedienG disclosure wording
  • Placeholder: Austrian distance-selling and withdrawal wording
  • Placeholder: complaint wording and any checkout-specific tax or pricing notice

Bulgaria

  • Placeholder: final company register details, seat, and VAT status
  • Placeholder: governing-law and venue position for the Bulgarian OOD
  • Placeholder: Bulgarian consumer-authority, ADR, invoicing, and tax wording

Other EU / EEA

  • Placeholder: mandatory-local-rights savings clause where applicable
  • Placeholder: harmonised EU distance-selling information block
  • Placeholder: any country-specific checkout tax, language, or complaint notices for targeted markets

Switzerland / United Kingdom

  • Placeholder: confirm whether these markets are actively targeted
  • Placeholder: local consumer, tax, and complaint wording if targeting continues